Minutes & agendas made easy

Full day

Effective minutes and agendas can greatly improve the effectiveness of a meeting.

This enjoyable course is packed with examples, exercises and video case studies.

Before the meeting

  • What are the responsibilities of the chairperson, minute-taker and participants?
  • What must go in the agenda?
  • Keeping the agenda concise but still helpful to participants
  • The standard elements of an agenda - what can be prepared in advance?
  • Agreeing procedures and protocols with the chairperson

During the meeting

  • Simple structures for recording essential information
  • Listening: how to stay focused
  • Summarising discussions quickly and accurately
  • The rules for recording formal motions and amendments
  • The 3 steps for confidently and politely confirming details during the meeting

After the meeting

  • Clarifying words and phrases with people at the meeting
  • When should the minutes be written?
  • Who can make changes to the minutes before they are circulated?
  • Who approves the minutes?

What is plain English?

  • Using everyday terms for everyday ideas
  • Ensuring the minutes accurately reflect what was said at the meeting

Writing clear and concise minutes

  • Who will read the minutes?
  • Choosing the right structure
  • Structuring sentences in the active voice instead of the passive
  • Converting nominalizations back into vigorous verbs
  • Editing to eliminate unnecessary formality and padding
  • Presenting the minutes clearly and professionally

Download PDF version.

Course Details

Location: O group 175 Collins Street, Hobart
Start: 16 February 2012
End: 16 February 2012
Price: $295 per person
Discount Price: $285 per person*

Location: O group 53 Canning St Launceston
Start: 28 March 2012
End: 28 March 2012
Price: $295 per person
Discount Price: $285 per person*

Location: O group, 175 Collins Street, Hobart
Start: 26 July 2012
End: 26 July 2012
Price: $295 per person
Discount Price: $285 per person*

Location: O group, 175 Collins Street, Hobart
Start: 25 October 2012
End: 25 October 2012
Price: $295 per person
Discount Price: $285 per person*

Location: 53 Canning Street, Launceston
Start: 9 November 2012
End: 9 November 2012
Price: $295 per person
Discount Price: $285 per person*

Back to course list

* Discount applies when registering 3 or more people in one transaction.

Who is developing their potential?

"Facilitator was engaging and interesting and managed to keep participants there mentally. Excellent course."
Jaime Carragher - NSW Dept of Planning

Meet Your Trainers

Karen Clark
An expert in management, assertiveness and customer service training, Karen has worked with major organisations both here and in the UK... read more

Tailor-made training? Of course we can


Don’t see the course that fits? Let us tailor and deliver a course that targets specific training issues relevant to your organisation...click here for more