Developing Potential Australia

Terms and Conditions

1. List of Products/Services you are selling. See 2.
2. Refund or exchange policy

   Inhouse training   Full day   Half day Coaching Public courses

   Where the client cancels training/coaching of their own volition a) greater than 10 working days prior to the session being delivered, full refund is payable b) within 10 working days prior to the session being delivered, refund is payable less    - $900 cancellation fee per full day of training booked    - $450 cancellation fee per half day of training booked    - $50 cancellation fee per hour of coaching booked    - 50% of public course fee per person Fee refunds will be calculated according to the date the client officially notifies Developing Potential of their intention to cancel the session.

   Accredited training programs

   Where the participant ceases training of their own volition: a) prior to the midway point of the program, refund is made at the rate of 50% of the total fee payment. b) after the midway point of the program, no refund is payable This applies irrespective of whether the participant has actually attended classes or not. Fee refunds will be calculated from the date the participant officially notifies Developing Potential of their withdrawal from the program.

3. Warranty period of applicable – n/a
4. Contact details
   

   Contact person: Elisha Tabor Administration assistant Developing Potential (Australia) Pty Ltd PHONE: 1300 88 44 86 FAX: 1300 88 44 87 E-MAIL: training@developingpotential.com.au WEB: www.developingpotential.com.au

5. Delivery timeframes – n/a
6. Return timeframes – see 2.
7. Stipulate postage if extra or inclusive of price – n/a
8. Name on website is clear to avoid disputes and to ensure customers recognise purchase on their statement
9. Customer card details are kept confidential (this will only apply to mail order/telephone order transactions)
10. Prices quoted are in Australian Dollars
11. Prices inclusive of GST
12. There are no links on the website that are deemed to be undesirable